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Terms of use & Privacy

TERMS OF USE

Copyright

All designs and products are property of Miel Café Design and designed by Giada Correale. For web or blog design, a credit to this site in the footer area is required - if removed, your website or blog will be redirected to this site.

License

When purchasing a blog or web design, you acquire the right to install it on one (1) website or blog. You may not share, redistribute or resell the design or claim it as your own. You may not remove the design credits in the footer.

Support

I usually work Tuesday to Sunday from 9:30AM to 6:30PM. Working as a freelancer means my hours are quite flexible as well as my days off; however I generally take a maximum of 2 days off per week. If you don't hear from me for two days in a row this can be why.

During those hours I make my best to reply to any email about questions or issues you may have with your purchase. I have a designated working day, Friday, that I dedicate to old clients - so if you've contacted me about an issue, do lookout for a message from me on a Friday.

If you happen to see I don't reply in 48h, please feel free to send over another email as I might have not read/received your previous message.

Payments

All payments are processed through PayPal and are subject to their terms of use.

Refunds

For all my custom services, refunds can be requested only if the work has not been started yet. Refund requests will be accepted only with adequate notice of at least 60 days before your booked date and only if the client already paid more than 30% of a total that is not less than 300€. The deposit quote (30% of the total or the entire total if less of 300€) used to book a slot won't ever be refunded.

Platforms

I work on Blogger and WordPress. I design premade designs for both the platforms. Please check if the design you are considering to purchase is for the right platform. Platforms are stated in the design page's title. I'm not responsible for any mistake.

Compatibility

All my premade and custom designs are fully responsive and tested on most common browsers: Safari, Google Chrome, Opera, Firefox. As much as I test my designs on a big variety of mobile devices and browsers, variations may exist.

Client Agreements

The client agrees to be active during the design process. If the client doesn’t reply to my latest email for one week, he will receive a gentle reminder; if the client doesn’t reply for more than three (3) weeks and after two (2) or more reminders, I’ll ask to pay an additional 15% of the agreed quote before proceeding with his project.

If the project needs to be put on hold for more than 15 working days because of the absence of requested materials from the client, I'll ask for an additional 15% of the agreed quote before proceeding with the project, unless we've made an agreement beforehand.

If the project gets a delay of more than 45 days because of lack of feedbacks or materials from the client, the project will need to be rescheduled based on my current availability.

The commissions the client may want to ask must be declared before the work is started and the pricing is agreed. Any extra may be paid separately.

The final price is composed based on the client's requests. The exposed prices may be only indicative and extra work must be paid separately. 

Clients accept to temporarily add me as administrator of their website/blog to install the new design when it's finished. 

PRIVACY

Collected data

I collect information from you when you purchase an item, subscribe to my newsletter, fill out a form.

When ordering or visiting my site, as appropriate, you may be asked to enter your: name or e-mail address. You may, however, visit the site anonymously.

Use of collected data

The collected information may be used to personalize your experience, improve our website, improve our customer service or send periodic e-mails.

Browser cookies

This website uses cookies. A cookie is a file containing an identifier sent by a web server and stored by a browser. Cookies may be used to improve your experience. Most browsers allow to refuse to accept cookies.

Data handler

Giada Correale, Via Pascoli 19, 20080
Vermezzo (MI), Italy
giada@mielcafedesign.com